Mercedes-Benz Customer Service Number South Africa, Address
Mercedes-Benz South Africa customers care contact information like Customer Helpline Number, Email Id, Dealers, Head Office Address are provided below to help the customers get the services easily.
Mercedes Benz started by Karl Benz in the year 1926 is a German based automobile manufacturer company. It also manufactures Trucks, Buses, Combustion Engines, Luxury Vehicles etc along with automobiles. It is a part of best-selling luxury cars in the world which are named as “German Big3” automakers along with Audi and BMW.
Mercedes-Benz is a global automobile manufacturer and a division of the German company Daimler AG. The brand is known for luxury vehicles, buses, coaches, and trucks.
It has been famous and maintained its name for quality and durability. Karl Benz created the first petrol car, the Benz Patent Motorwagen and hence the name for the company is taken as Mercedes Benz. It started producing its vehicles under its own brand from the year 1926 till now. Saloons, Tourer, Coupes, Cabriolets, Off Roader, Camper Vans etc are different vehicles manufactured by the company.
Mercedes Benz Customer Care Number:
Below number can be dialed to get the issues solved by the company and Main Office Address is also included below to write any complaint directly to the authorities.
Customer Support Number: 0800 1 333 55, (012) 677 1500.
Head Office Address:
Wierda Road (R576/M10 West),
Zwartkop,
Centurion.
Postal Address:
PO Box 1717,
Pretoria-0001.
Dealers in South Africa
MH Cloete Enterprises (Pty) Ltd
Rola Motors Helderberg PC
268 Main Road
7140 cape town strand
yliebenberg@rolagrp.co.za
www.rolamotors.mercedes-benz.co.za
Mercedes-Benz South Africa
Physical Address
Wierda Road (R576/M10 West)
Zwartkop
Centurion
Postal Address
PO Box 1717
Pretoria
0001
Contact Numbers
Toll-Free: 0800 1 333 55
Tel: (012) 677 1500
Mercedes-Benz South Africa Social Media Network: Customers can send their feedback and suggestions to the company through the following social media platforms.
Facebook: http://www.facebook.com/mercedesbenzsouthafrica
Twitter: https://twitter.com/mercedesbenz_sa
Youtube: https://www.youtube.com/user/MercedesBenzSA1
To know more about latest automobiles and its services, customers can visit the Website and provide their feedback through Facebook.
poor service with mersedes benz
Mercedes benz they dont care even if we are complaining.we buy tyres time to time because at the service they dont do their job
Maemo Motors Rustenburg
We bought a brand new Mercedes Benz at Maemo motors Rustenburg the car was delivered on the 20th of October 2018 the car started giving problem on the 19th of October till today 21th of October 2018.Every morning when you start the car the engine light comes on the engine start shaking we contacted the sales person by the name of Robert saying we are bringing the car back as the car it was only 4000kms when i arrived he took me to the service advisor saying he will help me as he knew the problem and he left me as the service advisor was busy with another client when he was done i told him my story and he was not willingly to help and I went back to Robert gave him the car keys and told him I’m leaving the car they will hear from the media about the service they are giving to people that’s when the manager interfered saying they will book the car for service my question is how can you book a brand new car for service?I would also take this up with Mercedes Benz South Africa now im stuck here had to call someone 100kms from home to come fetch me and take me home im very disappointed with Maemo Motors Rustenburg
Integrity and honesty compromised to make a sale
In February this year, I purchased a Mercedes C300 from Mercedes Nelspruit and was assisted by sales person Mr George Beyleveld. The car is a 2017 C300 and was a demo model with 8000kms. During the acquisition I questioned George around the value of the vehicle given the insurance company quoting me a much lower retail value at the time. I was led to believe that the extras are taken into consideration and that’s how he had come to a sale price of R658000 and when I trade the car in this will be taken into account.
To my surprise when I enquire around the trade value from George in November, a mere 9 months later, I was given a trade value of R480 000 and a retail value of R538 000. This is highly disturbing as what Mercedes is telling me through George is that my vehicle has depreciated by R120 000 in just 9 months.
As a avid Mercedes owner and this being my 8th Mercedes, I am left highly disturbed by Mercedes and the integrity of staff employed by Mercedes in order to make a sale to the detriment of loyal customers of the brand.
I request that this be looked into and feedback provided.
Complaint
Good day,
My Mercedes Benz – C220d was booked in at Bedfordview 3 weeks ago (~9 Sept) for an engine management light that was on. The first 2 – 3 days the nominated service advisor was not aware that my car was there, which means nothing was done to the car. Thereafter there was a series of reasons, such as: part ordered, no power, changed battery. At one point (17 Sept), was told by the service advisor that the car is ready and the drive came to pick me up. Whilst driving to the dealership, the same service advisor called the driver and told him to turn back and take me home. When testing the car, it didn’t have power. Today is 23 Sept and there is no information why the car is still there. I have another Mercedes Benz that is due for service, however I am very reluctant and lack confidence if they are competent enough to service the car.
I feel that nothing has been done to the car and that is way was picked up and the later turn back home. It was a ploy to keep me calm. Also they are worried about their daily income target and fixing my car is a hinderance.