Toshiba Malaysia Customer Service Number, Address

Toshiba Customer Care Number, Customer Support details can be used by customers in order to get your issues solved regarding company products.

Toshiba Sales & Service Sdn Bhd was founded in the year 1977 is a Tokyo-based company that builds high Audio Visual and Home Appliances like LCD TVs, Plasma TVs, color CRT TVs, DVD Players, Refrigerators, Washing Machines, Rice Cookers and Electric Pots etc.

It is first to produce Japan’s electric fan, refrigerator, washing machine, electric vacuum cleaner and electric cookers in Malaysia.

Toshiba Contact Number Malaysia:

Express your complaints and feedback to customer support team regarding your products and service through following numbers. Your message will be directly handled by the executive team.

Customer Service Number: 603-5565 8000.
Customer Care Number: 1300-88-7899.

Toshiba Customer Support Address Malaysia:

For any suggestions on how to improve services of Toshiba Home Appliances, you can write your suggestions to the company directly at the below address:

Ground Floor & Level 5,
Bangunan Palm Grove II,
No.12,
Jalan Glenmarie (Persiaran Kerjaya),
Section U1,
40150 Shah Alam,
Selangor Darul Ehsan,
Malaysia.
Fax: 603-5565 8080.

Toshiba being a world’s leading electronic and electrical distributors serves Malaysian customers in all the way related to their products and services.

It is the 9th largest integrated manufacturer of electric and electronic equipment in the world. It consists of about 190,709 employees worldwide having annual sales of about $61billion.

All their products are excellent in functionality, reliability, and durability and environmentally friendly.

The company not only focuses on providing excellent products to customers but also proves their excellence in customer service.

Apart from home appliances, it also provides Laptops, PC Notebook, Printers, and Wireless Communication Systems etc.

The company serves a customer in all the ways and you are provided with Toshiba Service Centre Malaysia where you can get your products services by well-known technicians.

To known any further information the about company you can  visit Website or can also provide your feedback  through Facebook  .

11 reviews

  1. Удаленная работа в городе Вологда

    Hi, I have a Toshiba smart TV model no: 39L4300VM. I have problem with my YouTube TV for quite sometime because I unable to use YouTube app or YouTube TV device as well.

    PROBLEMS:
    1. It loading for some time but no video coming out and pop up ‘There was a problem with your network [410]

    2. Then I try to download YouTube app from play store but when I select the video I want to play it pop up ‘There was a probkem while playing (Playback ID: Xxxxxxxxxx) Click any key to retry’

    3. I even go back to Harvey Norman Sunway Pyramid which the place I bought the TV ask for help. Salesman told me I need to update to the latest software but I already check in the setting it was the updated software which I don’t have any new software to update.

    I had been call to your customer care 1300-88-7899, your service centre guy told me my smart TV model is the 1st batch which having Andriod software problem, so what I can do is send my TV to Glenmarie service centre and leave my TV there (2-3 days) to do software update but it’s not FOC because they need to change some chargeable parts on my TV motherboard to avoid other problems (not under warranty).

    The point is your 1st batch of Andriod TV having the software problem not I spoil it BUT I NEED TO PAY FOR IT. Do you think is that a reasonable answer for me to accept? PLEASE ASSIST.

    Thank you.

    Regards,
    Mindy

  2. STATUS FOR model:43L5650VM, LEE CHEE LING 01110810788

    I’m so patient to wait your sub-contractor MELAKA reply me when will fix up my smart TV panel. However, these was so disappointed that I did not get any feedback from TOSHIBA.

    I want to know is this after sales services TOSHIBA provide to their customer?? Do need I call TOSHIBA and ask my TV status every moment, just like begging you? Or nobody will care about this??

    I am understand you need time to process but almost a month I never get any answer from TOSHIBA.

    Now I want to know do TOSHIBA willing to repair my TV?
    If your sub-contractor wish to decline the quotation which issue by TOSHIBA HQ, please reply me. WAIT and WAIT and WAIT, time is so valuable, please do not waste it!!!
    01110810788

  3. your customer service was very impolite. this male personnel was very rude when I was asking him questions which he can just answer properly without being offended.

  4. I bought a Toshiba rice cooker RC18NMF from the Kuching MJC branch and within a year the clamp button broke. I returned to the shop and paid for a replacement. 3 months, I waited. Went to the shop 3 times. Kept on saying it is Toshiba. Don’t know who is not doing their part. Extremely poor service!!

  5. HI
    i had purchased the Toshiba refrigerator on last year, but now the refrigerator suddenly shut down and can open, may i know which department i can looking for?
    please advice or send me the email or any contact which can reach the department to request for the warranty claim?
    and also, my warranty card cant find out, i can share you the serial number for the refrigerator, please advice.

    thank you

  6. AW-B1000GM

    I Bought Toshiba 9KG Auto Washing Machine AW-B1000GM, for the first 8 months no issue, it started to show error message E9-5 and E9-2 sometimes for the next 5 months, but last 3 months, the problem was like every week, sometimes every day. Reported to Toshiba, 3 times, Technician comes and replace the parts, but still has issue. Now Toshiba says it could be my house electrical wiring problem…c’mon, pls do your due diligence and check your QC before shipping.

  7. I bought a Toshiba smart TV just less than 2 years and is already spoilt. Contacted their service team and they did come to take back and check it. After few days they told me unable to repair and will replace new set for me. But was told that my model is already discontinued and will replace me a new set that I have to pay RM200 to get the set. Why should I pay the RM200 which I didn’t ask for better or bigger set. All I want is the same model will do. Is already 3 weeks and still no feedback from Toshiba u till I contacted them and told me if u insist on the same model than have to wait till end Sept. What kind of service is that… Seem like forcing you to take a new set and pay additional. Is not only pay the RM200… I still need to change the bracket and ask ppl to fix it all also a cost.
    I want to write it to Toshiba HQ anyone have the email address please do provide me.
    Thank you.

  8. Service manual

    Where can I download the service maintenance manual for toshiba washing machine AW820MM model. Tks

  9. Restricted Profile -Toshiba Android TV

    Hi,

    I have issue with my Toshiba Android TV 55U7750VM. The android page has switched to restricted profile and I do not know the password to exit the restricted profile.

    Kindly assist on this issue.

  10. Poor Service of Technical Dept / Sub Con

    Everybody is suffering during MCO, due to refrigerator shutdown and auto ice maker malfunction, its generating hassles to user while we are told be stay at home ! As far as my concern, although you may not be able to attend the issue, but it’s your responsibility to at least answer calls or whatsapp then advise what’s probably happen and what to do next ! Be quiet ignoring the calls doesn’t help to improve Toshiba’s reputation !

  11. Very BAD service from Toshiba

    I bought a Toshiba washing machine earlier this year 2020 and lodged a service report since June but the problem still not resolved yet in November. The answer I got is no spare part available. Also when I called Toshiba Service Centre, no one is picking up the phone at all. Later I had to get the personal contact number of the person in charge. Worst service I had. Think twice before buying any Toshiba products !!!!

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